Insights
Referral guides for professional firms - spotting the moment, referring clients compliantly, and earning a share.
Director's remuneration and the advice handover accountants owe clients
The remuneration planning accountants do best opens directly onto questions only a regulated firm should answer. Here is the hand…
Referring clients on without feeling salesy
Most professionals dread cross-selling because it feels like a pitch. Framed as a referral to a trusted specialist, the same conv…
Referrals and Consumer Duty: doing right by clients in the chain
Consumer Duty and the wider standards of professional conduct are usually discussed in terms of the advice a firm gives. They als…
Consent and GDPR when you refer a client onward
The moment you share a client's name and circumstances with a receiving firm, you are processing personal data, and that brings t…
Clients approaching retirement: the accountant's referral checklist
Clients close to retirement generate several distinct advice needs at once. Here is a practical checklist for spotting and referr…
How to Choose a Financial-Advice Referral Partner as an Accountant
When you introduce a client to a financial-advice firm, you are lending them your trust. Choosing the right referral partner prot…
Business succession with no plan: the estate referral moment
For many of your clients the business is the estate. Yet succession is the plan that never gets made — and you sit at the exact i…
A business sale on the horizon: the proceeds referral moment
When a client is heading toward selling their business, the proceeds are a major referral moment. Here is how to spot it early an…
Business-sale proceeds: the referral moment before completion
Accountants often know a business sale is coming long before completion. Here is why the referral moment is early, and how to mak…
Building Referrals Into Your Accountancy Client Onboarding
Most accountants think about referrals only when a need becomes obvious. Building the idea into onboarding means you are ready lo…
Auto-enrolment questions that are really advice referrals
Auto-enrolment starts as compliance but quickly raises advice questions. Here is how accountants can spot and refer them.
A referral income guide for marketing agencies: from introduction to commission statement
Marketing agencies hold monthly retainer conversations with founders whose money questions have nowhere to go. This guide covers …
An Accountant's Referral Checklist, by Client Type
Not every client needs the same introduction, and a one-size prompt misses most of them. Grouping your book by client type makes …
The annual-allowance trap: a referral trigger hiding in plain sight
Certain pension pitfalls hide behind a high income or a good year. Here is how to spot the client who might be exposed and why it…
A referral income guide for IT consultants: from introduction to commission statement
IT consultants serve contractors and founders wrestling with IR35, retained profit and exit plans. This guide traces a compliant …
The ACCA rules on referral arrangements, explained plainly
If you are an ACCA member wondering whether you can earn a share for referring a client to a specialist, the short answer is yes …
A referral income guide for insurance brokers: from introduction to commission statement
Insurance brokers hear pension and investment questions they cannot answer under their own permissions. A structured referral tur…
Property abroad: the will complication that needs a specialist
Foreign property sounds like a lifestyle detail, but it can complicate an estate enormously. When a client mentions a place abroa…
A referral income guide for HR consultants: from introduction to commission statement
HR consultants stand next to employees at the exact moments financial advice matters most. This guide maps the compliant path fro…
A new baby and no guardianship clause: the wills referral
A new arrival changes a family overnight, yet the one legal safeguard most new parents overlook is a guardianship provision. When…
A referral income guide for accountants: from introduction to commission statement
Accountants field more financial-planning questions than almost any profession. Here is how a compliant referral turns those ques…