Insights
Referral guides for professional firms - spotting the moment, referring clients compliantly, and earning a share.
Becoming the trusted hub: what happens when you can always say I know someone
There is a particular kind of firm clients never quite leave: the one that always seems to know who to call. Becoming that firm i…
The FCA boundary: what an accountant can and cannot say before referring
You can point a client toward regulated advice; you cannot give it. Knowing exactly where that boundary falls — and what you can …
How tax advisers add a referral income line without giving financial advice
Tax advisers refer clients to financial planners and will specialists every week, for free. Here is how to turn that habit into a…
The tax adviser's guide to pension and retirement referrals
Pension questions reach tax advisers before they reach financial planners. This guide covers where the advice boundary sits, the …
The exiting landlord: CGT and where the proceeds go next
When a landlord decides to sell, the conversation does not end at completion. Two large questions open up, and neither is yours t…
The exiting landlord: capital gains and a reinvestment referral
When a landlord exits, they complete with a tax event and a reinvestment decision on their hands. You are perfectly placed to int…
The exit conversation: where consulting ends and the advice referral begins
As a business consultant you shape the sale-ready company, but the questions that follow the deal are rarely yours to answer. Thi…
Why tax advisers hear the inheritance tax conversation first
Tax advisers quantify inheritance tax exposure before anyone else in a client's professional circle. Here is how to turn that fir…
How to disclose a referral fee to your client
The disclosure conversation feels harder than it is. Here's the structure, the timing, and what a clean paragraph of wording actu…
The downsizer with six figures cleared and no plan
Downsizers are the clearest financial crossroads on your books: they complete with real money freed up and, very often, no idea w…
The pension nobody reviews: the referral moment accountants miss
Accountants see the contributions but rarely the pension itself. Here is how to recognise the review that never happens and refer…
The deposit that wasn't: inheritance and windfalls at mortgage stage
Inherited deposits and sudden windfalls surface at mortgage stage more often than most brokers realise. Here is how to handle the…
The compliant referral conversation, word by word
A compliant referral is mostly a matter of language: introducing clearly, disclosing honestly, and never straying into advice. Th…
The commercial client whose owner needs personal advice
Commercial retainers put you in constant contact with owners whose personal affairs need regulated advice. Here is how a solicito…
The referrals your practice already makes — and gives away for free
Every accountancy practice is a referral engine. Most run it for free. A look at the economics of the introductions you're alread…
Can accountants accept referral fees?
Short answer: yes. Longer answer: yes, with disclosure. Here's how the professional bodies treat referral commissions, in plain E…
The business-sale client and the proceeds referral
A business sale converts years of illiquid effort into a large cash sum overnight. Here is why the solicitor who ran the deal is …
The buy-to-let client whose questions go beyond the mortgage
Landlords ask investor questions, and investor questions run well past the mortgage. That makes the buy-to-let client one of the …
The annual allowance question — and where accountants should send it
Annual allowance questions look like tax queries but reach into regulated advice. Here is how to handle the handover cleanly.
The Bookkeeper's Monthly Referral Checklist
Good referrals should not depend on luck or memory. A short monthly checklist woven into your existing work makes sure the signal…
The accidental landlord with no structure and no plan
Inherited a house, kept a flat after moving in with a partner, could not sell so let instead: the accidental landlord arrives wit…
Tenants in Common and the Will That Must Match the Ownership
The moment you set up a tenancy in common you change how a person's largest asset will pass on death. Very few clients realise th…
Tenant to buyer: the deposit, protection and will referral
When a tenant hands in notice because they are buying, they are entering exactly the moment several regulated professionals exist…
The surviving spouse and the planning they now need
Why the surviving spouse is one of the most under-served people in estate administration, and how a gentle, consent-based referra…