Insights
Referral guides for professional firms - spotting the moment, referring clients compliantly, and earning a share.
Referring your company-director clients
Your director clients trust you with the numbers. The referral opportunity lies in the questions the numbers raise but cannot ans…
Referral fees for conveyancers: the rules, the disclosure, the paperwork
A practical guide to how referral fees actually work for solicitor-conveyancers and licensed conveyancers in the UK: what your re…
Referral fees for conveyancers: what the rules actually say
Conveyancers can pay and receive referral fees. But the CLC, the SRA and Trading Standards all expect the client to know who is p…
Referring your clients with young families (the protection moment)
Clients with young families are usually stretched, under-protected and unaware of it. Spotting the protection gap and referring w…
Referral fees for business coaches: what the rules actually say
Business coaches can earn referral fees for introducing clients to regulated financial advisers. With no dominant professional bo…
Referring the business owner who's about to retire
When a business owner starts talking about stepping back, the clock is running on decisions only a specialist can help with. Your…
Referring the client who's just had a windfall
Inheritance, a sale, a bonus or a payout lands on a client with no plan attached. Knowing to refer quickly, before the money drif…
Referral fees for bookkeepers: what the rules actually say
Bookkeepers can accept referral fees for introducing clients to regulated financial advisers. The rules come from professional bo…
Referring a client going through divorce
A client in the middle of a divorce faces decisions with lifelong consequences under real strain. Knowing when and how to refer i…
Referring a recently bereaved client, with care
When a client loses a spouse or parent, practical and financial questions arrive whether they are ready or not. Knowing how to re…
Referral fees for accountants: what the rules actually say
Accountants can be paid for referring clients to financial advisers, provided the arrangement is disclosed and the accountant nev…
Referral Fees for Bookkeepers: What You Can Accept and Disclose
Bookkeepers can earn from introductions without compromising their integrity. The key is straightforward: be transparent, stay an…
Why probate professionals are perfectly placed to fix Britain's wills gap
Probate practitioners see the cost of intestacy and stale wills first-hand. This article makes the case that they, not will-write…
Inherited wealth: why probate firms should introduce regulated advice
Five- and six-figure inheritances often arrive with no financial guidance whatsoever. This article explains how probate firms can…
How funeral directors and probate professionals make consented referrals
How funeral directors and probate professionals can refer bereaved families to vetted, regulated specialists using an opt-in, evi…
Referral compliance for unregulated consultants, plainly
Consultants worry that referring financial questions means straying into regulated territory. It does not, as long as you introdu…
Referral compliance for letting agents, plainly
Letting agents can earn from referrals without regulatory worry, as long as they understand one boundary. This is that boundary, …
Referral Conversations That Don't Feel Salesy, for Accountants
Many accountants avoid referrals because they dread sounding like salespeople. The good news is that the least salesy approach is…
Referral compliance for estate agents, plainly explained
Estate agents can legitimately earn referral income by introducing clients to regulated and vetted firms. The rules are not compl…
Referral audit trails: what good evidence looks like
In a regulated environment, being able to show what happened is nearly as important as doing the right thing. A good referral aud…
Refer what you don't write: the broker's guide to pensions and investments referrals
Mortgage clients routinely raise pensions and investments in the same breath as their mortgage. Here is how to handle those momen…
Redundancy and a lump sum: the referral a professional should make
A redundancy payout lands amid upheaval and rarely comes with a plan. Here is how to recognise the moment and make the introducti…
Recurring vs one-off referral income: what to expect
Referral income comes in two broad shapes, one-off and recurring, and knowing which is which changes how you think about the valu…
Red flags in a referral arrangement, and how to avoid them
A bad referral arrangement rarely announces itself, but it does leave clues. Here are the red flags worth watching for and the si…