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Referral guides for professional firms - spotting the moment, referring clients compliantly, and earning a share.
Showing articles tagged Compliance — clear filter
How IT consultants can offer financial-advice referrals without becoming regulated
IT consultants become accidental confidants to owner-managers. Here is how to turn the money questions you cannot answer into com…
Inherited wealth: why it's a regulated-advice referral, handled gently
A clear account of the line between introducing and advising when inherited wealth is involved, and why staying firmly on the int…
How insurance brokers can offer financial-advice referrals without becoming regulated
Insurance brokers are regulated — for insurance. Pensions and investment questions sit outside most brokers' permissions. Here is…
How HR consultants can offer financial-advice referrals without becoming regulated
HR consultants hear financial questions from exiting employees, anxious managers and owner-clients alike. Here is how to refer th…
How estate agents can offer financial-advice referrals without becoming regulated
Estate agents sit beside the biggest financial decision most people ever make. You can refer clients to regulated advice, complia…
How conveyancers can offer financial-advice referrals without becoming regulated
Conveyancers meet clients at the exact moment protection, wills and financial advice become urgent. Here is how to refer complian…
How to choose a referral network you can trust
Not all referral networks are equal, and the wrong one can put your reputation and your clients at risk. These are the things wor…
How business coaches can offer financial-advice referrals without becoming regulated
Business coaches hear about exits, pensions and family money before anyone else. Here is where coaching ends, regulated advice be…
ICAEW's code and referral fees: what accountants can accept
Chartered accountants often assume referral fees are off-limits. ICAEW's Code says otherwise — provided you disclose the arrangem…
How bookkeepers can offer financial-advice referrals without becoming regulated
Bookkeepers spot the pension gap, the cash pile and the missing protection before anyone else. Referring clients to regulated adv…
How referral tracking works — and why it protects you
When you make an introduction, something has to record that it happened, tie it to any eventual fee, and stand up to scrutiny lat…
How accountants can offer financial-advice referrals without becoming regulated
Accountants field investment and pension questions daily but cannot answer them without FCA authorisation. The introducer route l…
How a Bookkeeper Introduces a Client Without Giving Advice
Referring is not about knowing the answers. It is about recognising the question and connecting the client to someone who can ans…
GDPR and consent when an accountant refers a client onward
The moment you hand a client's contact details and circumstances to another firm, you are processing personal data under UK GDPR.…
The financial neutral vs a referral: where each fits
As collaborative and non-court approaches grow, the financial neutral has become a familiar figure. Understanding where the neutr…
How to disclose a referral fee to a client, properly
Disclosing that you earn a share when you refer a client is not an awkward admission to be buried; it is a professional obligatio…
Disclosing referral income to clients: an accountant's how-to
Disclosure is the safeguard that makes referral income compliant across ACCA, ICAEW and beyond. This is a practical guide to doin…
Disclosing a referral arrangement to a client on your file
Disclosure is the single most important step in any solicitor referral. Here is how to do it clearly, at the right moment, and in…
The conveyancer's completion-day checklist: wills, cover and the client you just created
A practical completion-day checklist for conveyancers: the wills, protection and planning flags hiding in every file, and how to …
Referrals and Consumer Duty: doing right by clients in the chain
Consumer Duty and the wider standards of professional conduct are usually discussed in terms of the advice a firm gives. They als…
Consent orders and the advice handover that avoids delay
Consent orders formalise what the parties have agreed, yet they frequently depend on financial arrangements that need specialist …
A consent-based, unhurried referral process for the bereaved
The tone of a referral to bereaved families lives entirely in its mechanics. This article sets out what an unhurried, consent-bas…
Consent and GDPR when you refer a client onward
The moment you share a client's name and circumstances with a receiving firm, you are processing personal data, and that brings t…
How to Choose a Financial-Advice Referral Partner as an Accountant
When you introduce a client to a financial-advice firm, you are lending them your trust. Choosing the right referral partner prot…